Dangerous Dave

• Business skills:

Business analysis, project management, consulting, sales, client relations, E-commerce,

• Development skills:

Web Analytics, ETL, Analysis and architectural design, quality assurance and testing, W3C WAI and 508 accessibility standards, cross platform development

• Technologies I have previously worked with:

ASP, VBScript, .Net 1.1 & 2.0, C#, T-SQL, PL/SQL, ZXTM, HTML, DHTML, CSS, JavaScript, ADO, VB, ADOX, DTS, XML, JSON, PHP, Perl, Java (servlets),

• Software and platforms I have worked on:

VS.Net, MS Office, Dreamweaver, Perforce, Photoshop, MS Office, Visio, PVCS, Homesite, Photoshop, Fireworks, Flash, Clearquest, Netmeeting

Windows 95 / 98 / XP / 2000 / NT4 / 2003, IIS, MS SQL Server, Silverpop, Coremetrics, Zeus, Google Analytics, Joomla, WordPress

At Play I have been involved in most areas of the business from the frontend web site design through to fulfilment, marketing to customer services working at and with all levels of the business and with all teams. I am currently involved in the mobile strategy, application design and API development reporting directly to the CTO;

• Mobile strategy; campaigning for the adoption of a mobile strategy supported by analytics and research, application requirements capture and recommendations, systems and application design.
• Mobile http API R&D; design, development and documentation utilizing PHP, Oracle, MySQL, XML and JSON.
• Recommendations; worked with both business and development in the promotion, requirements capture, review and selection of the supplier for onsite recommendations.
• CRM and marketing email communications: Worked on initial CRM initiative aggregating key customer metrics in order to give insight and expedite intelligent use of data in Marketing to power customer targeting.
• CRM/ESP: worked with business and architects through a communications/email vender engagement and selection process culminating in a PoC and final vender selection and engagement.
• MVT; lobbied for and introduced MVT to key members in order to take advantage of this technology. Worked on steering group during exploratory phases and implementation.
• ETL; Investigation and recommendation of ETL tools for integration and feeds management resulting in adoption of Pentaho. Analysis, design and production of ETL solutions with Pentaho for internal applications and integration with 3^rd parties; processing feeds into and out of various data sources.
• Manage on daily basis a resource who assist’s in the production of reports and data files for business, development and my analysis.
• Data mining and segmentation; analysing data from Play database, Web Analytics and other sources to identify areas of interest and concern and making recommendations based on the data.
• Web Analytics; Implementation and management of Coremetrics and Google Analytics, lobbied for and initiated business wide analytics requirements review, gathering and scoping, identifying benefits, deficiencies and areas for improvement. Key member of the RFP and vendor selection program.
• Email delivery; responsible for managing integration with Silverpop email system for use with newsletter and transactional. Ongoing support, development and strategic planning both technical and commercially focused.
• Affiliates; review and document affiliate feeds, tagging and reporting. Container tag specification and solution provider review and subsequent implementation.

• Fulfilment; worked on mapping out warehouse, business and systems processes around stock management and warehouse fulfilment.

• Working at all levels of the business from CTO and heads of business and development to individual resource level.
• Enterprise systems analysis and documentation. Collating view of entire Play enterprise from front end web site through transactional processes to fulfilment.
• Worked as a member of team designing next generation enterprise architecture for Play backend systems and website technology.
• Devised solution for multi Adword account management on site
• Working with 3^rd party analytics company on consumption of data into Play databases. Use of data within marketing and customer services.
• Involvement in PIM selection, review of catalogue and requirement, associated integration issues both data and technical. Technological and performance issues.
• Responsible for MRM analysis and design, documentation of requirements, selection of vendor and planning implementation. Completed analysis and design phase with chosen supplier. Retained advisory capacity during solution implementation and integration.
• Pricing capture; designed and built in C# ASP.net a price capture spider against a SQL Server database as a PoC. Review and reporting on associated issues and benefits.
• Consummation and collation of externally collected email lists into local Oracle db for emailing campaigns and analysis of results.
• CV2, fraud and security; worked with Head of Security in an advisory and investigative capacity..
• Product promotion system; BOGOF, link save, bundling analysis and design of technical and commercial issues.
• Working closely with marketing and other areas of business as technical liaison

Working at Play has been an interesting and rewarding experience; my prime goal was to attain E-commerce knowledge and experience however I have acquired much more including many aspects of enterprise architecture. My focus during the years has shifted from hands on development skills to higher level enterprise and business related in order to understand the complexities of the unique business environment that Play.com operates within. As such I believe I have achieved that goal and have attained a good understanding of online retail.

• Responsible for all non US custom development for TMP within EU and Asia Pac.
• Managed team of up to 10 in an offshore environment.
• Total project value for 2004 handled by my team $8m+
• Reported to European and Asia Pac development director.
• Analysis and design of custom web sites from business briefs.
• Product design through collaboration with stakeholders.
• Quotations and project planning.
• Directing and assigning development team members.
• Programming both server (ASP, ASP.net, SQL) and client side.
• Change request management and responsible for decisions on code deployment.
• Trouble shooting code and server issues, ongoing support.
• High level management of production servers; IIS and MS SQL.
• Managing multiple simultaneous projects through full technical lifecycle.
• Improved specification gathering through use of HTML prototyping.
• Adopted tools and processes to reduce build times and improve quality.
• Introduced internal QA role to improve quality.
• Maintained high levels of visibility and communication with offices and clients.
• Promoted and directed adoption of new technologies within the team to improve code re-usability, scalability, accessibility and reduce build time.
• Mentored team to learn new technologies and keep current.
• Promoted and devised solutions allowing use of Monster XML gateways; allowing custom solutions to interact with core Monster.
• Promoted team to replace local and third party suppliers in market areas resulting in team growth and cost savings.
• Worked with systems admin’s to improve hosting and code deployment.
• Implemented procedures and testing to ensure compliance with W3C and 508 accessibility standards.
• TMP intranet: Programmed TMP intranet in C#, SQL server with content management. Analysis, design, programming, QA.
• Vattenfal: Development of Unicode compliant mini Monster for Polish customer in .net, subsequently promoted site as a down sell on full Monster product. Analysis, design, specifications, consulting, project and team management, QA.
• Salary Survey: Project to rebuild JobPilot salary survey tool in .net from PHP for deployment across Monster EU sites. Analysis of current system and identified areas of improvement, specifications, project build and deployment. Analysis, design, specifications, consulting, project and team management, QA.
• Ulster Bank: A system allowing integration of 3^rd psychometric testing with Monster HQ via a custom site with CMS. Analysis, design, specifications, consulting, project and team management, programming, QA, support.
• LG / NHS: an easily customizable and fast deployable recruitment solution product. Analysis, design, specifications, consulting, project and team management, programming, QA, support
• Agilent; developed EU University collaboration intranet in ASP and SQL server. Design, consulting, programming, QA, support.
• Johnson and Johnson; internal recruitment and candidate management system. Design, consulting, programming, QA, support.
• Le Meridian; global recruitment solution and candidate management. Analysis, Design, consulting, team and project management, QA, support.